Discount types

Each reward tier hands out one of three kinds of reward: a product discount, a free gift, or free shipping.

Product discount

A product discount takes money off the items in the bundle. You can set it as:

• A percentage, for example 15 percent off.
• A fixed amount, for example 10 off in your store’s currency.

The discount applies to the bundle items once the cart reaches that tier’s item count.

Free gift

A free gift tier adds a product of your choice to the customer’s cart, free of charge, once they reach the tier’s item count. You pick one gift product per tier, and the customer chooses a variant if the product has more than one. Free gifts have their own setup details, so see free gift tiers.

Free shipping

A free shipping tier removes the shipping cost when the customer reaches the required number of items. It is a strong nudge to add one more item to cross the threshold.

How discounts apply

BigBox sets up automatic discounts in Shopify behind your tiers. The customer does not enter a code. When their cart qualifies, the discount is applied at checkout.

Good to know

• The amount a customer saves is shown in the bundle summary as an estimate, and the final discount is applied by Shopify at checkout.
• Other discounts or promotions running in your store can affect the final price a customer pays, so test how your offers combine.
• If a reward ever stops applying, see keep your discounts healthy.